The next generation of mobile networks may soon be accessible in India as Airtel is anticipated to launch 5G operations later this month. According to a recent consumer poll released by Ookla, widely known for its Speedtest app, the majority of customers are eager to upgrade. The most recent survey conducted by the company found that 89% of Indian consumers plan to upgrade to 5G.
But the industry will have difficulties with 5G affordability, coverage, and customer education, to name a few. It should be remembered that Vodafone-Idea has hinted that 5G networks would cost more money.
According to Ookla survey, of the 89% who want to upgrade, 48% are eager to do so as soon as possible, even if it means changing service providers. 20% of respondents polled stated they would wait for their service providers to upgrade to the 5G network.
After upgrading to a 5G capable phone, another 14% of respondents plan to use the services. Approximately 7% would wait until the conclusion of their current contract period. Only 2% of those polled said they have no plans to upgrade to 5G.
In a press release, Sylwia Kechiche, Principal Analyst, Enterprise at Ookla, on the survey results commented, “While mobile users in India are among the most data-intensive users in the world, India’s 4G/LTE networks have become a bottleneck for demand. Only 1.4% of respondents stated that they are satisfied with the existing network performance and are not planning to upgrade to 5G. The promise of 5G is that it will unlock a world of possibilities beyond just a faster network connection.”
The survey revealed the expectations of Indian customers for 5G. One thing customers are expecting is an improvement in video streaming and gaming, once the 5G rollout starts.
According to the poll, 68 percent of respondents indicated they would increase their mobile gaming, while 70 percent said they would increase their use of video streaming.
The report also confirms that consumers prefer higher speeds, which is why many are eager to convert to 5G. Faster speeds, according to 42% of respondents, would most likely enhance the service they are now receiving. 24% of respondents said they wanted a more dependable connection, while 21% said they wanted improved indoor coverage.
The primary deterrent to upgrading to 5G, according to Ookla’s survey findings is the perceived expense of the 5G rate. Many respondents who said they did not want to upgrade stated the cost of the 5G tariff would be prohibitive, with 24% citing a lack of awareness about the technology as a problem. About 23% of people claimed they lacked a 5G-capable phone.
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